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Privacy Policy and Cookies
Alans is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). If you have any requests concerning your personal information or any queries with regard to these practices please contact sales@alansbmx.com
Information collected
We collect the information you supply to us through our registration forms, and every time you e-mail us. We also collect information automatically about your visit to our site. The information obtained in this way, which includes browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to: aid strategic development audit usage of the site Use of personal information We process personal information collected via alansbmx for the purposes of: providing the best possible service processing any orders you may have made providing you with information about products and services we offer.
If you do not wish to receive information about our products or services, please tick the appropriate box on the registration form. Use of cookies Cookies (tiny text files, temporarily stored on your computer) are needed to allow us - and every other on-line shop - to put the items you have chosen into the right shopping basket. We are sorry if this offends you but there is no other way for us to make it all work. Disclosures We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by clicking here.
If you have any queries about our Privacy Statement you should contact us by ringing 01942 826598 or e-mail sales@alansbmx.com
Klarna
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.
Our Website Cookies Policy
A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org
Cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.
Our use of cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.
Learn how to remove cookies set on your device.
There are two types of cookie you may encounter when using Alans BMX :
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
First party cookies
*Alans BMX uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.
We will endeavour to let you know before we store a cookie on your computer.
Our Own PERSISTANT cookies
| Name | Purpose | Typical content |
|---|---|---|
| _Session | This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. | It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number |
Cookies set by Alans BMX website
| Name | Purpose | Expires |
|---|---|---|
| ASP.NET_SessionId HttpReferer Referer dd_object |
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. | Expires on exit |
Third party cookies
We use a number of suppliers who may also set cookies on their websites' on its behalf. Alans BMX do not control the dissemination of these cookies. You should check the third party websites for more information about these.
| Provider | Name | Purpose | More Info |
|---|---|---|---|
| Google Analytics | _utma _utmb _utmc _utmz |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. | Google Privacy policy |
| Add This | _atuvc | The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. | Add This privacy |
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!
If you have any questions about our cookies policy or feedback please contact us on 01942 826 598 or via our contact us page link at the top of the page.