Bikes arrive in a flatpack state and require the Handlebars, Seat, Pedals, Accessories and adjustment by a qualified cycle mechanic for the warranty to be valid. We do offer our Ready2Ride service where we build the bike here at the shop from our mechanics, adjust everything and keep your warranty intact, all you need to do is turn the bars straight and attach the pedals and you are ready to shred! There is an additional cost due to the oversize box and you can find this as an option on the product page or contact us.